PhoneValet power with an AppleScript plus!
PhoneValet has an incredibly
rich feature set — right out of the box. It supports voice mail,
call recording, dialing, faxing, logging and many other features,
and is easily installed with a click of the mouse. Unlike other telephony
products, with PhoneValet you don't have to plunge into the world
of AppleScript — unless you want to.
There are four types of PhoneValet users in terms of AppleScripting, and all make excellent use of PhoneValet for their particular purpose:
- Many Parliant customers enjoy PhoneValet without ever writing
an AppleScript or using one to task PhoneValet.
- Others are happy to turn on PhoneValet sample scripts, including
scripts for easy dialing from FileMaker and Entourage; iTunes and
iChat integration and online reverse lookups.
- Still others see PhoneValet as a great platform from which to
learn more about AppleScripts and write some of their own, including
scripts for our Remote Control system.
- Some purchase PhoneValet for its powerful AppleScript system and
integrate it at the heart of a Macintosh-based telephony solution.
PhoneValet's advanced dialing services, for example,
are accessible to the system through AppleScript. The scripts enjoy
access to PhoneValet's dialing rules, which determine how to dial
a call in your area and with which service (your calling card, 10-10-
access number or PIN code). We provide sample scripts for Entourage
and FileMaker, but hundreds more applications support AppleScript
access and are in position to dial with PhoneValet.
PhoneValet isn't just a system that can receive AppleScript
requests. PhoneValet can coordinate your telephone line with your
existing applications by monitoring the telephone line and launching
your own scripts when appropriate.
At Parliant we believe that software should be easy to
use, should work right out of the box and should not require a user
to study a lengthy manual before getting down to work... so we've
designed PhoneValet's AppleScript interface to be unobtrusive to those
who don't need or want to use it. However, our AppleScript support
is flexible and powerful for those who need a robust, multi-line integration
between the Macintosh and the telephone.
Remote Control
Chief amongst PhoneValet's many AppleScript features is our revolutionary
Remote Control feature. With Remote Control your telephone line becomes
a new way of controlling your Mac. You can dial in and launch AppleScripts,
listen to information your Mac speaks to you, even play an audio file
right over the telephone.
Remote Control is perfect for commanding your X-10 building
control systems, rebooting or restarting processes, or kicking off
administrative functions — a feature that's as powerful as your
imagination.
Line in use scripts
PhoneValet can run your AppleScript whenever the telephone line
becomes active, and whenever it becomes inactive. Our iChat and
iTunes integration uses this mechanism to pause your iTunes and
to set your iChat status to on the phone when you pick up the phone.
The same facility is used to return your iChat status to available
and restart your iTunes when you hang up.
Although you can choose to take action when the line
goes into use and again when it goes out of use, you might want to
select one of the two. For example, you could bring your contact manager
to the front only at the end of your calls, to remind you to update
your notes.
Line in use scripts have access to the line information,
which means you can modify the action performed, when certain lines
are being used.
Caller ID scripts
You can have AppleScripts run when Caller ID information is received.
These scripts are often used to display additional information about
the caller or to cause a contact manager to display the Caller's record.
As an example, we provide a script that uses the Internet
to get additional information about the calling number. With this
script installed, when Caller ID information is received, a Web browser
retrieves reverse lookup information and presents it on-screen. Because
the script is run as Caller ID information is received, the results
of this reverse lookup are generally available before the third ring.
Caller ID scripts are provided with the name and number
from Caller ID as well as the line information. PhoneValet also provides
a separated area code and local number where they can be determined.
Voice mail and call recording
scripts
PhoneValet can launch your AppleScripts when a caller has left a voice
mail message or when a call recording has been completed. We supply
example scripts that will task iTunes with adding the audio for the
call to a PhoneValet playlist. If you choose to sync this playlist
with your iPod, your voice mails and call recordings will be automatically
stored on your iPod for convenient access while on the road.
You don't have to use these scripts to post-process
your messages and recordings. Perhaps you want to perform other
actions after a message is left, like update your contact manager,
for example.
Voice mail scripts are provided with the caller's name
and number, path to an audio file containing the message as well as
information about the line answered. Call recording scripts are provided
with the names and numbers associated with the call, the path to the
audio, whether the call was placed or answered as well as line information.
Voice mail configuration
PhoneValet allows you to configure the number of rings before it answers the telephone, as well as the overall status of voice mail through AppleScript.
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