Detailed comparison of PhoneValet editions

General
Hardware	Includes Parliant's USB Telephone Adapter – no modem required.	Apple USB External Modem, or supported internal modem required.
Lines	Multi-line capable -- allows all features to run on multiple phone lines all on one Mac, using multiple Parliant Telephone Adapters.	Single-line only.

Call Announcements
Method of notification	Announces incoming calls on-screen and using text-to-speech to read the caller's name.
Contacts	Looks calling numbers up both in Apple's Address Book and in PhoneValet's multi-user internal phonebook so that you see and hear the right name for a caller.	Looks calling numbers up in Apple's Address Book so that you see and hear the right name for a caller.
Ringtones	Ringtone support allows playing custom sound files or messages when particular people call in.
AppleScript	AppleScripts can be run upon each call when Caller ID is received

Voice Mail
Number of boxes	Unlimited mailboxes	Single box configuration (answering machine) or up to 5 boxes (voice mail).
System capacity	Unlimited history in call log and unlimited storage of voice mail. No limit on mailbox size, up to available disk space. (Over 200 hours of recordings per gigabyte of disk space in most compact format.)
Accessing mailboxes	Mailboxes can be selected using multiple digits, with mailboxes grouped into a tree of menus and other options.	Each personal mailbox is accessed using a single digit assigned by the user.
Audio Formats	High-quality yet small-size audio files for messages with multiple audio format choices: WAV, AAC and 3GP formats supported. (Recommended 3GP format stores over 200 hours of messages per gigabyte of disk space.)
Message Screening	Hear the caller out your Mac's speakers live as message is being left.
Interrupting voicemail	Voice mail stops automatically if you pick up on an in-progress message	Voice mail can be stopped by pressing a digit if you pick up on an in-progress message
Call Blocking	Block calls from specified numbers (answer immediately, play a message and hang up).
Customized outgoing message	Custom voice mail handling for selected numbers — play a custom greeting or send to voice mail right away for specific callers.
Multiple Lines	Set different main greeting for each separate phone line, with different voicemail choices available per line.
Call transfer	If supported by the line, PhoneValet can transfer callers within your premises or to outside numbers on the basis of caller selections in the voicemail tree.
Information center	Create an information center by creating voicemail choices to play information to callers and returning to the main menu.
Voicemail greetings	Make greetings using microphone, sound files or by typing text for the computer to read using text-to-speech.
Check messages	• Call in to check messages with secret code • Voice messages can be emailed as sound files to one or more people, based on mailbox • Check onscreen using the PhoneValet application
Remote Control AppleScripts	Remote Control features allow you to call in and run AppleScripts by entering secret codes. Also, create public scripts made available as choices in voice mail
Voicemail Quality	Voicemail features automatic gain control (automatic volume control) to ensure the clearest and loudest audio possible given line conditions.

Call Recording
Call Recording	Record all your calls, record all calls based on the number calling/called, or manually start recording for selected calls.
Call Recording Quality	Call recordings feature automatic gain control (automatic volume control) to ensure that both the local and remote parties are clearly audible.

Call Logging
Call Log	History log of all calls, inbound and outbound, including duration, line, and number dialed (for outgoing calls) or Caller ID info (for incoming calls). Recorded calls and messages attached.	History log of inbound calls with time of call, number and Caller ID info, and any voice mail message attached.
Call log views	Detailed database-style call log view is complemented by an attractive and compact recent calls screen that allows you to focus on new calls and messages. Choose to dig through history or easily access recent calls depending on your requirements.	Recent calls and complete call history viewable from a single, easy to use, attractive, compact screen.
Mailbox size/ History maximum	Unlimited history in call log and unlimited storage of audio.
Searching/Sorting	Call reporting allows you to search history for calls by date, duration, line, type and many other attributes. Sorting on all database fields.	Simple quick-search allows searching of history by name or number of caller. Sorting on all database fields.
Archiving to removable media	Burn (copy or move) call log to CD/DVD recordable discs, includes on-disk index of complete call log data (viewable with any web browser), voicemail and call recording audio, and other supporting documents added to disk by user.
Access to archived data	Prompts you for an archive disk by name if audio archived to removable media is deleted from the computer's hard disk drive.
Exporting history to file	Export call information to comma- and tab-separated files.
Spotlight	All call log fields and notes searchable with Spotlight.	Call times and phone numbers searchable with Spotlight.
Notes	Ability to write unlimited-length notes about calls.

Dialing
Dialing Method	Convenient auto-dialing of numbers from the Mac. System waits for you to pick up the phone and then dials.	Convenient auto-dialing of numbers from the Mac. System picks up the phone and dials, then you pick up.
Address Book Dialing	Dial directly from Apple's Address Book and/or from PhoneValet's built-in multi-user phonebook.	Dial directly from Apple's Address Book.
Application Dialing	Dial numbers from the clipboard using our menu-bar item, and also from any application that supports the Services menu.
AppleScript dialing	AppleScript dialing support allows dialing from other applications, FileMaker, Entourage, etc..
Voice Dialing	Voice dialing allows you to say a name into the microphone and PhoneValet looks the name up in Address Book or the built-in multi-user phonebook.	Voice dialing allows you to say a name into the microphone and PhoneValet looks the name up in Address Book.
Long Distance & calling cards	Support for automatic dialing rules – PhoneValet will add necessary area codes, long distance prefixes and calling card numbers when dialing.
7, 10, 11 digit dialing	Supports automatic 7-, 10-, and 11-digit dialing of numbers.

Applescript Actions
AppleScripts not required	PhoneValet does not require you to create, install or use AppleScripts for use of PhoneValet's features. However, AppleScripts are available for use by those with an interest in them or specific requirements for them.
Hook status actions	AppleScripts can be run when you pick up and hang up a call – such as muting iTunes or setting your iChat status to "Away" while you're on the phone.
Audio actions	AppleScripts can be run when a voice mail message is taken or a recording is made -- for instance, to add audio to iTunes playlist.	AppleScripts can be run when a voice mail message is taken -- for instance, to add audio to iTunes playlist.
Caller ID actions	AppleScripts can be run for each call when Caller ID is received

Fax/Internet Support
Incoming faxes	PhoneValet can send incoming faxes to the Mac OS built-in fax or PageSender software (requires Apple fax modem) or hold the connection open until a shared-line fax machine answers.	PhoneValet can hold the connection open until a shared-line fax machine answers.
Outbound faxes	PhoneValet does not interfere with faxes sent by Apple's fax modem.	PhoneValet shares the Apple modem for faxing. PhoneValet will release the modem for faxing, and then reclaim the modem after the fax is sent.
Dialup internet	PhoneValet does not interfere with dial-up internet using Apple's modem.	PhoneValet shares the modem with Mac OS X's dial up internet support. PhoneValet will release the modem for internet use, and then reclaim the modem after the internet connection is stopped.

PhoneValet Anywhere
Web message access	With the PhoneValet Anywhere add-on, access your call history and messages/recordings using any standard web browser.
iPhone message access	Access your recent calls and messages using the iPhone and iPod touch Safari browser using an interface with the elegance and ease of use of iPhone's own voicemail.
Networked call announcements	Spoken and on-screen call announcements can be sent to Macs all around your home or office using our simple client software. On-screen announcement software for Windows also provided.
Automated attendant paging	If you enable PhoneValet's automated attendant features, PhoneValet Anywhere can page your networked computers using the same client software as for call announcements.
Activity monitor	View the status of each line live with controls to send ringing calls to voice mail and start/stop call recording using your web browser.
Simple call searches	Search and sort your calls easily. Makes it easy to focus on your most important calls.
Call reports	Perform detailed call reporting using extensive search criteria, with the same features as the Message Center's desktop application. Pinpoint the calls you need to find in your complete call history.