Parliant HomepageSearch

What's new in PhoneValet Message Center?


PhoneValet is no longer available, but we've kept this overview of the major enhancements to PhoneValet here for our existing customers. More precise information and minor enhancements can be found in release notes available at our support page.


*new* PhoneValet 6

  • Live Receptionist: It's that personal touch with the power of PhoneValet. Receptionists can now transfer calls to any mailbox or call tree. PhoneValet can even page a person or department and take a message if the call goes unanswered. The receptionist sits at the PhoneValet computer, or uses PhoneValet Anywhere from any Mac/Windows web browser. learn more
  • Call out to Deliver Voice Mail: Road warriors will no longer be out of touch as PhoneValet calls their cell phones to deliver important messages instantly. learn more
  • Change Greetings Remotely: Now any greeting in your voicemail call tree can be changed over the phone. Simply call in to update your outgoing messages.learn more
  • Mailbox Privacy: PhoneValet Anywhere now offers simplified access to messages for employees, hiding messages destined for others. This is perfect for offices where Mac and Windows web browsers are used to share access to a centralized PhoneValet server. learn more
  • Network Dialing: Desktop dialing is now available to all Mac users on the network. Plus, access to dialing through PhoneValet Anywhere allows Windows users to benefit from fast, easy and accurate dialing services too. learn more
  • Shared Phonebook/Call Log Editing: Now PhoneValet Anywhere users can share the work of editing phonebook and call log entries. This is a powerful way to allow everyone to specify call blocking rules (and other special treatment) for inbound callers.learn more

PhoneValet 5

  • Call Trees: Selecting an option on a menu can take the caller to a new menu, making it easy to create a whole tree of options and choices. Make as many menus as you like, as deep as you want. Helps you guide callers to the right person or department the first time, saving you time and money. learn more
  • Call Completion Technology™: PhoneValet lets callers who reach voice mail pick the person or department they need. It's an automated attendant on your existing lines with no rewiring. learn more
  • Advanced Address Book Integration: PhoneValet looks up callers in the Address Book of the currently logged in user (if any) for customized announcements, call logging and voice dialing. PhoneValet's Phonebook continues to be available, and is still recommended for Macs where many users share the computer.
  • Voice mail overrides: A completely different set of voicemail messages and choices can be set up, selected by time of day and/or by line. Treat callers differently on your home/business lines, or play special announcements after hours and at lunch. learn more
  • PhoneValet Anywhere for iPhone: A special way to access your home and office voicemail directly from your iPhone or iPod touch. Listen, return calls, add notes and view call details through an application that is as beautiful and easy to use as it is powerful. learn more
  • Unlimited Mailboxes: Give your callers access to as many mailboxes as you'd like. Of course, PhoneValet 5 gives you nested menu choices and the benefit of an unlimited and highly organized interactive voice system. learn more
  • Call Transfer: Transfer callers to external numbers using centrex-compatible transfer! And PhoneValet 5 extends this to internal phones as well — even if they're on the same line! learn more

PhoneValet 4

  • Automatic Call Recording: PhoneValet can now automatically record all incoming and/or outgoing calls, storing them in the call log for easy search and retrieval. Smaller enterprises now have the sophisticated call management resources taken for granted in much larger organizations. learn more
  • Call Log Archiving: Create CDs or DVDs of calls, complete with an index viewable in any web browser. The discs include all the message and recording audio with the calls. Once the archive has been made you can optionally remove the audio from your computer, and PhoneValet will prompt you for the disc by name should you ever wish to play it. learn more
  • Universal Binary: PhoneValet now runs natively on Intel Macs.

PhoneValet 3

  • Profiles: Based on the Caller ID of incoming calls you can now customize PhoneValet to the person calling. This includes the ability to assign a ringtone to groups of callers, send callers directly to certain mailboxes, and even block callers by playing a greeting and hanging up. learn more
  • PhoneValet Anywhere: This optional product enhances PhoneValet by providing multi-platform web browser access to calls, recordings and messages. Equally useful across the office or around the world, PhoneValet Anywhere allows co-operation by multiple people at the same time. It also allows PhoneValet call announcements to be sent to client computers around the office — even Windows computers! learn more

Order Now! (protected by our money-back guarantee)