PhoneValet Customer Support: Demonstration Videos
The following videos will help you get more out of PhoneValet. Click the links below to watch the videos. If you would like to suggest a video, feel free to contact us. The following videos are coming soon:
- Voice Mail Concepts - a demonstration of setting up voicemail call trees and a description of all of the different kinds of choices you can offer your callers
- Overrides - how to make voice mail act differently based on the time of day, which line the call came in on.
- Profiles - how to make voice mail act differently based on who is calling. Block calls, greet family with a customized greeting, play a ringtone, and more.
Full PhoneValet backup (PhoneValet Message Center 5.1 and later)
This shows how to backup your phonebook, call log, settings, as well as all message files and custom scripts for backing up or moving to another Mac.
PhoneValet Backup And Restore (2:06, PhoneValet Message Center 5.1 and later)
Making a menu (PhoneValet Message Center 5.1 and later)
PhoneValet ships with a single voice mailbox configured. This video shows you how to make a Call Tree, giving your callers a menu of mailboxes to choose from, and a default mailbox if they do not know which to choose.
Making a mailbox into a menu (5:34, PhoneValet Message Center 5.1 and later)
Using Page and Pause mailbox choices
PhoneValet Message Center features Call Completion Technology allowing you to use PhoneValet as an automatic attendant. This video shows you how you can notify your staff members who the caller is looking for before you answer the phone. Your staff are notified through PhoneValet Anywhere notifications so they know if they should answer the phone or not.
Using Page and Pause Mailboxes (6:40, PhoneValet Message Center 5.1 and later)
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