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PhoneValet Specifications

Every box of Parliant's award-winning PhoneValet Message Center comes with the following items:

  • Parliant USB telephone adapter
  • USB and telephone cables
  • PhoneValet software CD
  • PhoneValet User Guide (PDF)
  • Dual Telephone Jack (splitter)
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    Find out what's new in PhoneValet 5 or check out the full list of PhoneValet benefits:
    See our FAQ page for answers to frequently asked questions.

    Voice Mail

    • Voice mail can present menus of choices arranged into a call tree.
    • Unlimited voice mailboxes accessed with touch-tones (allows for multi-digit mailboxes). Mailboxes can be individually enabled and disabled
    • Multiple lines supported with simultaneous answering and recording
    • Call Completion Technology™ enables you to build an automated attendant system without using an expensive office phone switch.
    • Overrides let you change call trees at different times of day or on different lines (for lunch time, nights, etc..)
    • Main greeting and greetings for each mailbox — importable from audio files, recordable from system microphone (if present) or generated using Apple speech synthesis
    • Audio playback controls integrated with call logging feature, audio files available in filesystem for advanced users
    • Functions no matter what user is logged in and even works when no users are logged in
    • New-calls interface allows easy access to new and flagged messages
    • Check messages by calling in (protected by secret codes). Listen to new, flagged or all messages. Replay, save and erase messages quickly
    • Messages can be emailed to others using standard email attachments. PhoneValet not required by email recipients to listen to messages

    Call Recording

    • Records both sides of conversation to compressed audio file on hard disk
    • Calls can be recorded automatically for all calls, started manually, or for all calls to/from specific numbers
    • Plays audio notices to parties before recording begins and after recording ends
    • Audio playback controls integrated with call logging feature, audio files available in filesystem for advanced users
    • Recording can be paused and resumed
    • Call recordings possible on more than one line simultaneously

    Remote Control

    • Call in to your Mac and run AppleScripts by dialing secret codes that you assign to each script
    • Scripts can provide a sound file or text to be spoken back to the user (using Apple's text-to-speech) after they are run

    Call Actions

    • Run AppleScripts for each incoming call with Caller ID info (examples provided)
    • Run AppleScripts when phones are picked up/hung up (for instance, to pause iTunes or to set your iChat status to "on the phone")
    • Send email (even to most cell phones by SMS) on incoming calls
    • Run AppleScripts after voice mails are left and calls are recorded (for instance, to add audio to iTunes/iPod playlists)

    Talking Caller ID

    • Announces incoming callers on-screen and using Apple's speech system
    • Customize screen sizes and time-of-day for speech

    Answer Based on Who is Calling

    • Custom ringtones (whatever you like)
    • Answer voice mail immediately (instead of waiting set number of rings) or optionally, forward directly to the appropriate voice mail box
    • Customize greeting messages
    • Call blocking (plays greeting but then hangs up, works with faxes)

    Detailed Call Log

    • Stores date/time, number, name and duration of all calls
    • Logs all calls dialed from any telephone
    • Easy export to comma- or tab-delimited files
    • Make text notes on any call in the log
    • Call a number back by simple double-click
    • Easy searching and sorting to quickly find calls of interest
    • Call log data is captured no matter what user is logged in or at the login panel

    Flexible Dialing

    • Specify rules for dialing long-distance and calling-card calls
    • Dial by voice using a microphone
    • Dial directly from Apple's Address Book
    • Dial from almost any application using the Apple Services menu
    • Dial via AppleScript/Apple Events (examples provided)
    • Dial from the pasteboard using simple copy-and-paste

    Phonebook and Address Book

    • PhoneValet Phonebook is a simple, virtually unlimited list of names and numbers, with notes
    • Dial a number by simple double-click, as well as voice dialing
    • Easy import from Address Book or files
    • Allows access to contact data no matter what user is logged in or not
    • Seamless Address Book integration allows PhoneValet to look up callers in your address book for call logging and announcements
    • Use your existing Address Book cards for voice dialing, and customize dialing rules

    Fax Support

    • Faxes can be detected by PhoneValet's voice mail feature and directed to Apple's built-in fax software or to the professional-grade PageSender fax software from SmileOnMyMac
    • If you have a fax machine that shares the line with voice calls, PhoneValet will suspend voice mail when a fax is coming in and allow the machine to take the call