Build Corporate Memory
With PhoneValet you get much more than a voice mail system. In fact, many users get PhoneValet just for its record keeping value. PhoneValet has been helping businesses keep track of their telephone usage, bill for time and record calls for years. It has also helped secret shoppers (who record calls to customer service numbers for quality control) create professional CDs of calls to accompany their reports.
These benefits are some of the best kept secrets out there in the phone records and recording communities, and some businesses have put in a small Mac just to take advantage of them.
Call recordings: Know what you said and when
Do you prefer to focus on conversation rather than note-taking? PhoneValet can record both sides of selected conversations, and its powerful management tools permit easy retrieval of those conversations. You can also trust PhoneValet to automatically record all inbound and outbound calls — perfect for call centers, lawyers, security firms or anyone who requires a record of conversations. PhoneValet even exports indexed archives of calls to backup CD and DVD media. learn more |
Call Log: An addictive call history — billings made easy
PhoneValet's call log is a permanent, multi-line call history. It's a searchable record of your inbound and outbound calls, has accurate timing and attached recorded conversations and voice mails. You'll find yourself referring to it again and again! Records can also be exported for easy follow-up billings. learn more |
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