Taking a message is just the start!
PhoneValet is much more than just a multi-line answering machine. Once PhoneValet answers the phone it frees your time by answering callers' frequent questions, transfering callers to your cell phone, directing the appropriate person or department to take the call, and more — besides all that, it can take messages too! And all of this while you keep your existing phone services and lines.
Most busy people have several sources of messages — voice mail, email, a physical mailbox — that have to be checked regularly. With PhoneValet your messages chase you: they can be delivered directly to you via SMS, pager or email anywhere you go (you can call in to check them or use your Mac too). PhoneValet's unified messaging approach turns your Mac into a digital hub for all of your voice communications, and turns you into a more effective, connected business.
Solid basics: menus, boxes and announcements
Once a call is answered, PhoneValet can present a menu of choices, or skip right to playing an announcement or taking a message. Selecting an option on a menu can take the caller to a new menu, making it easy to create a whole tree of options and choices. This helps your caller leave a message for the right person or department the first time, saving you time and money. You can create an unlimited number of choices, menus and mailboxes. learn more |
An automated attendant on your lines and phones
Parliant's revolutionary call completion technology allows you to use your existing lines and phones to provide an automated attendant system. Previously only available to users of expensive phone switches, this system saves you time and money by letting the right person or department directly answer their own calls. Centrex transfer and external transfers are supported too! learn more |
Customize voice mail by line and time of day
Many businesses want to provide certain options only during opening hours. Let PhoneValet take care of keeping an eye on the clock, and keeping callers informed. Have a home office? PhoneValet can keep track of your family line as well, with a different message and options for personal callers. learn more |
Some callers are special... and junk calls are blocked!
Depending on who is calling, PhoneValet can play a personalized voice mail message, send the call to voice mail after just one ring, send the caller directly into a predetermined voice mail box, alert you with custom ring tones or block unwanted calls and faxes. learn more |
Remote Control: Dial In to Task Your Mac
Call in and control your Mac from afar. With PhoneValet you can command your Mac to perform an AppleScript, play an audio file over the telephone, or speak text to you as it carries out your request. Use it to interface with your Mac-based X-10 home controller, launch administrative tasks ... the possibilities are limited only by your imagination. learn more |
Fax Friendly: True Office Integration
When an incoming fax call is detected PhoneValet's advanced voice mail system can direct Apple's built-in fax software or the more powerful pagesender fax solution to receive the fax. Alternately, PhoneValet can monitor the call until a fax machine answers it — eliminating the need for a dedicated fax line. |
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