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Get an auto attendant — not a wiring nightmare

Do you work in a small office where different people have different responsibilities? Is it frustrating to have to interrupt your work to answer callers who know they need to speak to a different person or department? Do some employees need to receive calls after reception has gone home? Do you long for a system that would let the customer select their department themselves?

This is automated attendant functionality and until now it was generally available only on phone switches that require you to throw out your perfectly good phones, install expensive wiring throughout your office for custom handsets, and go on a month's training to set it all up. Not any more.

Call Completion Technology™ is PhoneValet's answer to this problem. It lets callers who reach voice mail select the person or department they want to speak with. PhoneValet then plays hold music to the caller, while paging the person or department over the Mac's speakers and onscreen. (With PhoneValet Anywhere all computers on your network can be notified — including Windows PCs.) When the call is answered, PhoneValet notices and disconnects. If the call is not answered, PhoneValet directs the caller to a voice mailbox, or lets them make more selections.

Call Completion Technology will save your business time and money, but its greatest value is in the frustration it will save... when the right person answers the call from the start.

External Transfers Too!

If your phone line supports the feature, PhoneValet can transfer a call from voicemail to the external telephone number of your choice. Now you can allow your callers the option to be transferred to your cell phone or a remote office.

Once the call is transferred PhoneValet stops monitoring the call, and is ready to accept a new incoming call. Centrex lines are supported too, and small businesses and home users should order the Call Transfer calling feature from a local telephone provider to make use of this feature. If you own your own phone switch, PhoneValet supports transfers to extensions within your system (as long as your system is compatible).

Order Now! (protected by our money-back guarantee)