Call Profiles: Tailor Responses to Individuals
Everyone receives calls from that special friend or client for whom
they'll drop everything to speak to. Everyone receives unwanted calls (from persistent salespeople, for example) who they'd rather not deal with — either by phone or by fax. PhoneValet's call profile features take care of both eventualities.
PhoneValet can play a personalized voice mail message,
send the call to voice mail after just one ring, send the caller
directly into a predetermined voice mail box, alert you with custom
ring tones or block unwanted calls and faxes.
It's like having your own personal assistant redirecting
calls according to your preferences. You just have to enter the phone
number and give PhoneValet directions on what to do with calls. For
example, if Mom calls while you are out don't force her to listen to
the main greeting, just send
her directly to your voice mail box. If a telemarketer calls, play
a "not so inviting" message or specially recorded telco
tones then hang up. If a junk faxer calls, play a message instructing
them to remove you from their list then hang up.
For the People You Want to
Talk to
Cell phones offer distinctive rings, but only PhoneValet will announce
a caller's identity through your Mac's speakers (and on-screen) or
play your selected custom ring-tone — giving you three distinct
ways to identify your incoming callers. Ring-tones include any sound
you choose including the thousands of downloadable choices from the
Internet.
If you're not sure you want to take calls from anonymous
callers who can't be profiled with caller ID, you can give yourself
the option of picking up before those calls are blocked.
For the People You Don't Want
to Talk to
You can direct calls from certain numbers directly to PhoneValet's
voice mail or to an announcement that does not allow the caller to
leave a voice mail — a great way to make it clear to persistent
and unwanted callers that you're not interested in further contact.
PhoneValet also allows you to block certain calls and faxes altogether,
which make short work of bothersome callers or organizations. Call
blocking has never been so targeted or so powerful.
Call profiles allow you to truly tailor PhoneValet for your callers in your particular situation. This saves you time and money by reducing the amount of time you spend on the telephone and improves your image with callers.
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